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How Asana Training helped a retail chain rapidly deploy Asana and boost productivity, transparency, and organization
Brightwood Hardware* is one of the oldest family-owned and managed chain of hardware stores in America, operating over 100 neighborhood hardware stores throughout the northeast US as well as a significant e-commerce property. Asana Training was hired because Brightwood was looking for a new solution that would provide a central organizational system and better task management across functions and management levels.
Some of the steps that needed to occur included:
- Train over 80 staff spanning various departments such as HR, marketing, executive, and more.
- Design and implement end-to-end operations and processes.
- Transition from multiple disparate project management and communication tools to a single source of truth in Asana.
- Assist with the communication and change management of the Asana rollout to maintain alignment and increase employee buy-in.
Asana Training held an executive training first to help the company’s top leaders understand Asana’s benefits and to aid the mutual creation of a deployment strategy.
A rollout plan was devised to train each department separately so that every employee was in a small enough group that it was both easy to ask questions and receive instruction customized for the department’s needs. Several Asana Training consultants provided a series of trainings over the course of a month for each department covering topics such as:
- General task management principles
- Running better meetings
- Organizing projects for success
- Managing others more efficiently with real-time reports and dashboards
As each department became proficient with Asana, the sessions adapted to focus on incorporating real workflows into Asana and solving specific obstacles.
Asana Training also worked with the executive team to develop a series of “Asana conventions” covering issues like using email with Asana, color-coding, use of tags, privacy, file-sharing, and more. These conventions were distributed company-wide to promote alignment and unity across departments.
Asana Training successfully trained over 80 employees and rolled out the Asana project management platform on-time and on-budget. The systematic training and consulting sessions ensured quick adoption and minimal unexpected business disruptions. Managers were excited to have unprecedented levels of insight thanks to valuable custom search reports and real-time dashboards.
Overall, Brightwood Hardwood experienced new levels of productivity, transparency, and organization.
*Name changed for privacy